{"id":31982,"date":"2026-03-01T00:50:03","date_gmt":"2026-03-01T00:50:03","guid":{"rendered":"https:\/\/shift.truenorthcreativellc.com\/?page_id=31982"},"modified":"2026-03-01T00:51:15","modified_gmt":"2026-03-01T00:51:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/shift.truenorthcreativellc.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Effective Date: 1\/1\/2024<br \/>Updated: 10\/20\/2024<\/p>\n<p>At SHIFT Garage, accessible from<span>\u00a0<\/span><a href=\"https:\/\/shiftgarage.org\/\" target=\"_new\" rel=\"noopener\">shiftgarage.org<\/a>, one of our main priorities is the privacy of our customers. This Privacy Policy outlines the types of information we collect and how we use and protect that information.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">1.<span>\u00a0<\/span><strong>Information We Collect<\/strong><\/h3>\n<p>We may collect the following types of information from you when you use our services:<\/p>\n<ul>\n<li><strong>Personal Information<\/strong>: This includes your name, email address, phone number, and vehicle details when you schedule an appointment or request services.<\/li>\n<li><strong>Payment Information<\/strong>: When you make a payment, we collect payment details such as credit card numbers or other payment methods.<\/li>\n<li><strong>Communication Information<\/strong>: Details of interactions with our team, including emails, phone calls, and text message status updates for your vehicle (if opted-in).<\/li>\n<\/ul>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">2.<span>\u00a0<\/span><strong>How We Use Your Information<\/strong><\/h3>\n<p>We use your personal information to:<\/p>\n<ul>\n<li>Provide and improve our services, including scheduling repairs, maintenance, or status updates.<\/li>\n<li>Communicate with you about your vehicle\u2019s service status, appointment confirmations, or any issues related to your repair.<\/li>\n<li>Process payments and issue invoices or receipts.<\/li>\n<\/ul>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">3.<span>\u00a0<\/span><strong>Text Messaging Updates<\/strong><\/h3>\n<p>If you opt-in to receive text message updates about your vehicle\u2019s service status, we will use the phone number you provide to send you real-time updates. You can expect messages regarding:<\/p>\n<ul>\n<li>Appointment confirmations or reminders<\/li>\n<li>Updates on the progress of repairs or maintenance<\/li>\n<li>Notification when your vehicle is ready for pickup<\/li>\n<\/ul>\n<p><strong>Opt-In Consent<\/strong>: By providing your phone number and opting in to this service, you consent to receive these communications via SMS. You can opt out at any time by texting \u201cSTOP\u201d in response to any of our messages, or by contacting us at<span>\u00a0<\/span><a href=\"https:\/\/shiftgarage.org\/contact-us\" target=\"_new\" rel=\"noopener\">shiftgarage.org\/contact-us<\/a>.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">4.<span>\u00a0<\/span><strong>Data Sharing and Disclosure<\/strong><\/h3>\n<p>SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company. These providers are contractually obligated to maintain the confidentiality of your information.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">5.<span>\u00a0<\/span><strong>Data Retention<\/strong><\/h3>\n<p>We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">6.<span>\u00a0<\/span><strong>Security of Your Information<\/strong><\/h3>\n<p>We take the security of your information seriously and implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">7.<span>\u00a0<\/span><strong>Your Rights<\/strong><\/h3>\n<p>You have the right to access, correct, or delete your personal information at any time. You can do this by contacting us at<span>\u00a0<\/span><a href=\"https:\/\/shiftgarage.org\/contact-us\" target=\"_new\" rel=\"noopener\">shiftgarage.org\/contact-us<\/a>.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">8.<span>\u00a0<\/span><strong>Changes to This Policy<\/strong><\/h3>\n<p>We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email or text if significant changes are made.<\/p>\n<h3 data-fontsize=\"26\" data-lineheight=\"39px\" class=\"fusion-responsive-typography-calculated\">9.<span>\u00a0<\/span><strong>Contact Us<\/strong><\/h3>\n<p>If you have any questions about this Privacy Policy or our practices, please contact us at<span>\u00a0<\/span><a href=\"https:\/\/shiftgarage.org\/contact-us\" target=\"_new\" rel=\"noopener\">shiftgarage.org\/contact-us<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31982","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/pages\/31982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/comments?post=31982"}],"version-history":[{"count":3,"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/pages\/31982\/revisions"}],"predecessor-version":[{"id":31985,"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/pages\/31982\/revisions\/31985"}],"wp:attachment":[{"href":"https:\/\/shift.truenorthcreativellc.com\/index.php\/wp-json\/wp\/v2\/media?parent=31982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}